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Response Rate

Percentage of buyers’ first messages the supplier responded to within 24 hours over the past 30 days.
(Note: Includes responses sent in the Alibaba Trade Center and TradeManager)

Response Time

The average amount of time supplier took to respond to every buyer’s first message over the past 30 days.

Quotation Performance (last 30 days)

The supplier have sent 20 quotes to buyers in last 30 days.
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